Crowd- and Crisis management - Classroom course

Crowd- and Crisis management

Classroom
Course code:
MBS116
Duration:
2 days
Course language:
About the course
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Target group
Personnel on muster lists that are responsible for passenger safety in emergencies. The course is approved according to STCW 78 with later amendments (Manila 2010).
Prerequisites
None. The course is held in Norwegian.
Objective
Provide delegates with basic knowledge and skills regarding the principles of management and organization of large accumulations of personnel in an emergency. The topics covered include: - Accident potential - Muster and safety plan - Management of crowds - Dealing with people who need special assistance - Effective communication and crisis communication - Stress and stress management - Factors that influence human behavior - The use of internal and external resources - Effective management of emergency situations
Course content
The course includes lectures, group work and video tasks. At the end of the course there will be a written exam. Upon successful completion of the exam, the delegates will receive a certificate in accordande with the STCW A-V/2 standard.
Exam
Written test with multiple choice answers.
No Available Dates