This Communicating Safely around Electrical Operations course is aimed at those who work in environments that electrical work is carried out. It is suitable for everyone that would be involved in that work.
Prerequisites
No prerequisites are required to sit this course.
Objective
The aim of this module is to provide a broad understanding of the role human factors play in the electrical industry. Effective communication is extremely important in electricity operations to ensure safety and efficiency. This module covers forms of communication used in the industry, common causes for communication errors, and factors disrupting communication. It also highlights the importance of detailed record-keeping to prevent errors and looks at effective strategies such as read-back and standardised terminology to maintain clear communication.
Course content
Identify the forms of communication
List the reasons for communication errors
Outline the features that degrade communication in electricity operations
Explain the importance of accurate record-keeping
Identify strategies that maintain effective communication
Exam
The assessment is taken during the course and is within the expected duration.
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Communicating Safely around Electrical Operations (Adaptive)
