This virtual training course is designed for managers or team leaders to develop 'tools' and techniques to enable them to effectively lead and motivate their teams to achieve organisational objectives.

There are no prerequisites for this course.

• Managers or team leaders will be able to get the best out of their team members. • Managers or team leaders will develop a range of leadership styles and know when/how to use these effectively.

• Identify the characteristics of an effective leader/manager. • Review and be able to apply a range of leadership styles and models. • Explore the links and differences between leadership/management and followership. • Understand what motivates and demotivates team members. • Understand how to lead teams through uncertainty and crisis. • Identify the qualities and behaviours of a collaborative leader.