This virtual training course aims to develop communication styles and presentation techniques to enable the delegate to deliver information with maximum impact and positive influence
Prerequisites
There are no prerequisites for this course.
Objective
• Employees will be able to present information in a range of settings with clarity and conviction.
• Employees will be able to adapt their communication style to develop rapport with others.
Course content
• Understand different methods of communication and how to use these effectively.
• Explain verbal and non-verbal cues and how to respond appropriately.
• Identify how to make a positive contribution in meetings.
• Apply techniques for delivering a whole-brain based presentation.
• Apply techniques to deliver information in a clear and non-confrontational way.
• Understand how to listen deeply and empathetically.
• Identify own working style, implications of this and how to 'style step' to develop rapport.
